Shipping & Returns

SHIPPING POLICY

Royal Mail 1st Class Delivery (UK orders)

 

  • 1-3 working days

  • Monday - Friday delivery (excluding bank & public holidays)

 

Royal Mail Standard 2nd Class Delivery (Free shipping UK orders)

 

  • 3-5 working days

  • Monday - Friday delivery (excluding bank & public holidays)

 

Royal Mail Standard EU Shipping

 

  • Allow 3-7 working days

  • Monday - Friday delivery (excluding bank & public holidays)

 

For your CHRISTMAS shopping packages: 

 

  • Deadline for all UK Christmas orders is the 15th of December

 

  • Deadline for all EU Christmas orders the 10th of December

Return & Exchange Policy

When you receive your Breathe Easy order, please check that the order is complete and that all items are in perfect condition. If you find that something is missing, faulty or you’ve received the wrong products please email us right away at breatheeasy.remedies@gmail.com. We will either resend the products or issue you a refund. 

 

Unsatisfied?

 

We hope you love our products as much as we do. We are committed to delivering maximum customer satisfaction at all times but if you are unsatisfied with an order you received, we will be happy to issue you a refund. 

 

To process your refund, please send the items back to us unopened and in their original state, together with a short note detailing the reason for the return. You can do this within 14 days of receiving the items. As soon as we get the items back, we will process your refund straight away. Please get in touch via breatheeasy.remedies@gmail.com if you have any questions or need any help with returning the products. 

 

Unfortunately, if products have been opened, we are unable to issue a refund unless the product is faulty. Please note that if your order has already been dispatched, you will have to shoulder the costs for the return. 

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